Features & Add-Ons
Features of all of the plans include:
- No bulky equipment
- Main Company Number
- Letting your callers choose where they want to be directed to.
- Unlimited growth
- Total Control™
- Live system monitoring
- A Live Overview will allow you to check up on your agents and make sure their work is up to company standards.
- Paperless fax
- Send and receive faxes as a PDF documents in your e-mail.
- Personal greetings
- Conference calls
- Allowing you to hold a conference with a number of parties simultaneously.
- Unlimited call-ins
- Call Group
- Making sure your customer’s call is answered quickly
- Call Queue
- Allowing you to handle all of your calls whilst maintaining an efficient service.
- Toll Free Numbers
- A toll free number is a fantastic way to let your customers know you care.
- Additional Local Numbers
- An additional local number allows your company to provide a local area number to your customers.
- Virtual Mail Box
- A virtual mailbox will make receiving and returning messages easier for your company.
- Voicemail Transcription
- Voicemail transcription allows you to retrieve voicemail messages in the form of text rather than audio.
- On-Demand Call Recording
- On-demand call recording allows you to record precisely what you want, when you want it.
- Company Call Recording Service
- Company call recording will allow you to record incoming and outgoing calls as they are made as downloadable .wav files.