| The Service | Traditional Phones | Hover Networks |
|---|---|---|
| Costs and Fees | ||
| Pay for What you Use | No | Yes – pay only for what you use |
| NO added maintenance cost on monthly bills | No | Yes – $0 extra per month |
| NO added taxes on monthly bills | No | Yes – $0 extra per month |
| NO added fees on monthly bills | No | Yes – $0 extra per month |
| Free Upgrades included | No | Yes – free upgrades |
| Cost of a new installation | $300-$1000 per employee |
$150-$400 per employee |
| Features | ||
| Scales to fit your size | No | Yes – as big as your company |
| Use your computer as a phone | No | Yes – your phone is always with you |
| 3-Digit Dialing between your locations | No | Yes – 3 digit dialing without the hassle |
| Stay connected even if power is out | No | Yes |
| Retain ownership of your numbers | Yes | Yes |
| On-system home or remote office phone | No | Yes |
| 911 Services | Yes | Yes – same safety, same service |
| Fax over Email | Maybe – but it costs more | Yes – $0 extra per month |
| Voice mail to Email | Maybe – but it costs more | Yes – $0 extra per month |
| Options | ||
| Extra Calling features included | No | Yes – $0 extra per month |
| Conference calling included | No | Yes – $0 extra per month |
| Call queuing included | No | Yes – $0 extra per month |
| Web-based real-time call management | No | Yes – $0 extra per month |
| Real-time call detail reports | No | Yes – $0 extra per month |
| Help and Support | ||
| Live knowledgeable support | Maybe | Always |
| One-call resolution for your questions | No | Yes |
| Professional installation and training | Yes – but it costs more | Yes – included with your plan |